FAQ's

FAQ’s

Question:  How long have you been in the business?
Answer: More than one years

Question:  Why should I shop online?
Answer:  We offer great discounts and offers to bring you true value for your money – right in the comfort of your home! You will find all the relevant information available here to help you shop Online.

Question:  How long will my order take?
Answer:  All the products are dispatched within 2 days of booking the order. You can track your order’s status through your My Accounts Section.

Question:  Will I get any written confirmation for my order?
Answer:  Yes. You will certainly receive an email confirmation immediately once you make the payment, which will give you complete information about the product details and the estimated delivery time.

Question:  Is the website prices inclusive of all taxes?
Answer:  Yes.

Question:what all modes of payments do you have?
Answer : GVCreations.co.in offers you multiple payment methods. Whatever your online transactions are done is confidential at all times.
You can pay by COD.
Question :What is COD?
Answer :you can opt for the Cash on Delivery payment. With COD you can pay cash at the time of actual delivery of the product , without requiring you to make any advance payment online that too with no additional/delivery charges

Question: How do I place a COD order ?
Answer :You can call the call center no 011-47015200 or else you select the option of COD on website while placing a order.

Question: Are electronic items with warranty
Answer : All Electronics listed are sourced from suppliers authorized by the Manufacturer. It carries  Manufacturer’s warranty & are serviceable at the corresponding brand’s Authorized Service Center(s) in India, unless specified otherwise.

Question : What are delivery charges ?
Answer :There are no delivery charges

Question : What if item is damaged ?
Answer : If you have received a damaged or defective product, you can get a replacement within 30 days of delivery at no extra cost.

Question: What if exchange policy ?
Answer :If you are not satisfied with the fit & with the product you can opt for exchange within 24hrs delivery at no extra cost.
Exchange shall not happen under below mentioned circumstances :
– Damages due to misuse of product
– Incidental damage due to malfunctioning of product
– Any consumable item which has been used or installed
– Products with tampered or missing serial no.
– Digital products
– Any damage / defect which are not covered under the manufacturer’s warranty
– Any product that is returned without all original packaging
Please note that GVCreations.co.in follows30 Day Returns Policy” does not apply to Inner wear, Lingerie, Fragrances, Beauty products, Jewellery, Swimsuits, Socks,Furniture, CDs, Books and Toys.
*Some special rules for promotional offers may override ” GVCreations.co.in ‘s 30 Day Returns Policy.”
Please note that the Cash on Delivery convenience charge would not be included in the refund value of your order as this is a non-refundable charge.

Question : How do I get my money back after cancellation (incase of online payment)
Answer : In this case, the money will be refunded back to Chq or DD to registered your address within 30 days of cancellation .